Fran Clements...Volunteer, Kaplan Family Hospice House

Sue Tabb interviews Fran Clements, the Volunteer Coordinator at the Kaplan Family Hospice House in Danvers; part of Care Dimensions. On a daily basis Fran comforts families and patients as they confront the dying process. She sets an example for her volunteers, many of whom are retired nurses and teachers, on how to be with families and patients during this difficult journey.